Privacy Policy
Last updated: June 2025 · Planet Briquette · Deafnet LLC
Planet Briquette, operated by Deafnet LLC ("we", "us", or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit planetbriquette.com.
Information We Collect
We collect information you provide directly, including:
- Contact Information: name, email address, shipping address, phone number
- Payment Information: processed securely through PayPal; we do not store credit card details
- Order Information: products purchased, quantities, preferences
- Communications: customer service emails and contact form submissions
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Pages visited and time spent on site
- Referring URLs and search queries
- Device type and operating system
Cookies
We use cookies to enhance your shopping experience. These include:
- Essential cookies: required for cart functionality and checkout
- Analytics cookies: help us understand how visitors use our site (Google Analytics)
- Marketing cookies: used with your consent to show relevant ads on other platforms
You can control cookies through our cookie consent banner or your browser settings.
How We Use Your Information
- To process and fulfill your orders
- To send order confirmation and shipping updates
- To respond to customer service inquiries
- To send marketing emails (with your consent)
- To improve our website and product offerings
- To comply with legal obligations
Information Sharing
We do not sell your personal information. We may share information with:
- Shipping carriers (USPS, UPS, FedEx) to deliver your order
- PayPal to process payments securely
- Analytics providers (Google Analytics) in aggregated, anonymized form
- Legal authorities when required by law
Your Rights (CCPA / GDPR)
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
- Lodge a complaint with a supervisory authority
To exercise these rights, email us at support@planetbriquette.com.
Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this policy or as required by law. Order information is retained for 7 years for tax and accounting purposes.
Security
We implement industry-standard security measures including SSL/TLS encryption for all data transmitted to and from our website. Payment processing is handled by PayPal with their PCI-compliant systems.
Children's Privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated date.
Contact
Questions about privacy? Contact us at:
Deafnet LLC
16988 Reed Street, Apt. 8
Fontana, CA 92336
support@planetbriquette.com